Shipping policy
Shipping Policy
Effective Date: September 17, 2026
At Sortwell.club, we understand that receiving your beauty essentials quickly and safely is an important part of your shopping experience.
We carefully prepare each order of foundation brushes, eyelash curlers, and makeup bags to ensure your products arrive in excellent condition.
1. Shipping Rates
We offer:
- Free shipping on qualifying orders.
- Orders under $10 USD will include a $5.99 shipping fee.
Shipping charges will be displayed during checkout before payment confirmation.
2. Order Processing Time
Orders are typically processed within:
1–3 business days
Processing includes:
- Order verification.
- Product preparation.
- Packaging inspection.
Processing times may be extended during holidays, promotional events, or periods of high order volume.
3. Delivery Time
After shipment confirmation, estimated delivery times may vary depending on:
- Shipping destination.
- Carrier performance.
- Weather conditions.
- Seasonal demand.
Customers will receive available tracking information once the order has shipped.
4. Address Accuracy
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply.
5. Lost or Delayed Packages
Sortwell.club is not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, weather events, or transportation disruptions.
If your package appears delayed or missing, please contact us so we can assist with tracking assistance.